Terms of Use

TERMS OF USE

Cooper Delivered Digital

Effective date: 20 August 2026

Last updated: 20 August 2026

1. About These Terms

These Terms of Use govern access to and use of Cooper Delivered Digital websites, applications, software, plugins, digital systems, demonstrations, tools, content and other online services.

These Terms apply to services including, where relevant, the Cooper Delivered Digital website, Cooper Delivered Earth, The Board, Ground Zero demonstrations and systems, WooCommerce and WordPress plugins, digital tools and resources, interactive demonstrations, customer portals, support systems and other digital products and services made available by Cooper Delivered Digital.

By accessing or using a Cooper Delivered Digital service, you agree to these Terms to the extent applicable to that service.

Purchases are additionally governed by our Terms of Sale.

Software may additionally be governed by our Software Licence Terms.

Our Privacy Policy explains how personal information is handled.

Nothing in these Terms excludes any right or remedy that cannot lawfully be excluded.

2. Use It. Don’t Take It.

Cooper Delivered Digital exists because we build things.

We invest substantial time, creativity, experimentation, development and resources into creating our websites, applications, software, systems, content and digital experiences.

Access to our work does not mean ownership of our work.

Unless expressly authorised in writing, you must not take Cooper Delivered Digital intellectual property and reproduce, package, modify, redistribute or commercially exploit it as your own.

Buying access to a product is not the same as buying the intellectual property behind that product.

Using a free product is not the same as receiving permission to reproduce it.

Viewing a demonstration is not permission to rebuild or commercially reproduce the demonstration.

3. Intellectual Property

Except where otherwise identified, Cooper Delivered Digital or its applicable rights holders retain all rights, title and interest in intellectual property associated with our products and services.

Depending upon the particular product, this may include copyright and other rights in software code, website content, written material, graphics, illustrations, photographs, videos, downloadable resources, interface elements, original layouts, documentation, manuals, databases and compilations where protected, branding, trade marks, product names, original digital assets and other protected material.

Australian copyright protection arises automatically for qualifying original material and can include software, written material and other original expression.

Third-party intellectual property incorporated into our products remains the property of its respective owner and is subject to applicable third-party licences.

4. No Transfer of Ownership

Unless Cooper Delivered Digital expressly agrees otherwise in writing, access to or purchase of a product does not transfer ownership of our intellectual property to you.

You receive only the right to use the relevant product or service in accordance with these Terms, the applicable Software Licence Terms, the Terms of Sale, the product description, any applicable project agreement and applicable law.

No implied assignment of Cooper Delivered Digital intellectual property is intended.

5. Commercial Reuse Is Not Permitted

Unless we expressly authorise it in writing, you must not use Cooper Delivered Digital intellectual property to create financial or commercial benefit by reselling our software, redistributing our plugins, selling copies of our digital products, repackaging our work under another name, presenting our work as your own, commercially distributing modified versions of our protected material, sublicensing our products, extracting protected materials for inclusion in another commercial product, reproducing substantial protected parts of our products for commercial distribution or otherwise commercially exploiting our protected intellectual property beyond the licence you have been granted.

If you want licensing, white-label, organisational or commercial rights, ask us.

Those arrangements require separate written permission or agreement.

6. Modifying Our Products

You must not modify, adapt, translate, reproduce or create derivative versions of protected Cooper Delivered Digital material for redistribution or commercial exploitation except where expressly permitted by the applicable licence, expressly authorised by Cooper Delivered Digital in writing or permitted by law despite these Terms.

This does not prevent ordinary configuration or use of a product where configuration is part of the functionality we provide.

It also does not prevent a customer modifying their own content, information or material within a Cooper Delivered Digital system.

7. Reverse Engineering and Technical Interference

To the maximum extent permitted by law and except where expressly authorised, you must not reverse engineer our proprietary software, attempt to obtain proprietary source code through unauthorised means, circumvent access controls, bypass licence restrictions, remove technical protection measures, interfere with authentication systems, probe or exploit security vulnerabilities, introduce malicious code, deliberately overload our systems, interfere with another user’s access or attempt to obtain unauthorised access to accounts, systems or data.

Nothing in this section prohibits conduct that cannot lawfully be restricted.

8. Your Account

Some Cooper Delivered Digital products require an account.

Where an account is required, you are responsible for providing accurate account information, maintaining reasonable security over your password, not knowingly permitting unauthorised use of your account and notifying us if you reasonably believe your account has been compromised.

You must not deliberately impersonate another person or create an account for fraudulent or abusive purposes.

9. Your Content Remains Your Content

Where our services allow you to enter information, plans, journal entries, marketing information, photographs or other material, we do not claim ownership merely because you entered it into our system.

You retain whatever rights you lawfully hold in your content.

You grant Cooper Delivered Digital only such permission as is reasonably necessary to host, store, process, display, transmit or technically handle that content for the purpose of providing the relevant service.

You must have the necessary rights to material you upload.

10. Private Workspaces

Where a product is described as providing a private account or workspace, other ordinary users are not intended to have access to your private workspace.

This does not mean that no technical processing, hosting, security operation, backup, lawful disclosure or authorised administrative access can ever occur.

Our Privacy Policy governs how personal information is handled.

11. Acceptable Use

You may use Cooper Delivered Digital products for legitimate personal, business, organisational or professional purposes consistent with the intended functionality of the relevant product.

You must use our systems responsibly and lawfully.

12. Prohibited Use

You must not knowingly use Cooper Delivered Digital products or services to materially facilitate unlawful conduct, fraud, scams, deliberate deception, malicious impersonation, harassment, stalking, credible threats, exploitation, unlawful discrimination, unlawful hate-based conduct, intellectual-property infringement, malware distribution, unauthorised system access, deliberate privacy violations, trafficking or exploitation of persons, serious abuse or other conduct prohibited by applicable law.

You must also not use our systems to deliberately harm another person, compromise another person’s account or interfere with another person’s lawful use of our services.

13. We Do Not Want Our Technology Used to Harm People

Cooper Delivered Digital is not a values-neutral business.

We build technology to help people organise, create, grow businesses, learn and solve practical problems.

We do not knowingly provide our products for serious unlawful exploitation or deliberate harm to others.

If credible information indicates that a Cooper Delivered Digital product is being used for serious prohibited conduct, we may investigate.

The existence of a complaint does not automatically mean the complaint is true.

We may seek further information before taking action where appropriate.

14. Suspension for Serious Misuse

Where we reasonably believe an account or licence is involved in a serious breach of these Terms, we may take proportionate action to protect affected people, our users, our intellectual property, our infrastructure, the security of our systems or Cooper Delivered Digital.

Depending upon the circumstances, action may include contacting the user, requesting that prohibited conduct stop, temporarily restricting affected functionality, suspending an account, suspending a licence or terminating access where permitted by the applicable agreement and law.

Where practicable and appropriate, we may provide notice and an opportunity to remedy the breach.

15. Immediate Action

Some circumstances may require immediate action.

We may immediately suspend affected access where we reasonably consider this necessary because of credible security threats, malicious software, unauthorised system access, fraud, serious unlawful activity, deliberate infringement or misappropriation of our intellectual property, imminent risk of material harm, deliberate attempts to circumvent licensing controls or conduct requiring urgent action to protect our systems or another person.

We will not use this provision merely because somebody criticises Cooper Delivered Digital, makes a legitimate complaint or exercises a lawful consumer right.

16. Software Licence Termination

Where access to software is terminated for a material breach of its applicable Software Licence Terms, the rights granted under that licence may also terminate in accordance with those licence terms.

Where technically available and lawful, access credentials or licence activation may be disabled following valid termination.

Termination of a licence does not transfer ownership of our software to the former licensee.

The separate Software Licence Terms contain the detailed rules governing our plugins and licensed software.

17. No Right to Destroy or Disable Customer Property

Any technical enforcement mechanism used by Cooper Delivered Digital must be proportionate to the relevant licence or account.

Termination of access does not give Cooper Delivered Digital unrestricted permission to damage a customer’s website, device, unrelated data or other property.

Where a software licence is validly terminated, we may disable access to our licensed functionality where technically supported and legally permitted.

This distinction is important.

18. Reporting Misuse

If you reasonably believe a Cooper Delivered Digital product is being used in breach of these Terms, you may report the matter through our support or contact channels.

Please provide enough information for us to understand the concern.

Reports should be made in good faith.

Submitting a report does not guarantee suspension or termination of another user.

We may investigate before deciding whether action is appropriate.

19. False or Malicious Reports

You must not knowingly submit false reports for the purpose of harassing another person, disrupting another business, retaliating against somebody, attempting to have a competitor removed or otherwise abusing our reporting process.

Good-faith reports that ultimately prove incorrect will not be treated as malicious merely because we reach a different conclusion.

20. Our Apps Are Tools

Cooper Delivered Digital applications and tools provide systems, information, organisation and guidance.

Unless expressly stated otherwise, they do not provide personalised legal advice, medical advice, financial advice, psychological advice, professional counselling, investment advice or other regulated professional advice.

You remain responsible for decisions you make using information obtained through our products.

21. Ground Zero

Ground Zero is a guidance and compatibility system.

Ground Zero results are intended to help users explore patterns, preferences, product relationships and other information presented through the system.

Results are not medical, psychological, legal or financial diagnoses or professional advice.

Users remain responsible for their decisions.

Access to the Ground Zero demonstration does not grant permission to reproduce its protected question wording, documentation, visual assets, software, reports or other protected expression.

22. Cooper Delivered Earth

Information provided through Cooper Delivered Earth is intended for general gardening, plant, sustainability and educational purposes.

Growing conditions vary substantially according to climate, soil, location, weather and other factors.

Traditional, historical, cultural or spiritual information presented within Earth should not be interpreted as scientific or medical advice merely because it appears within the application.

23. The Board

The Board is a marketing planning and organisational tool.

The Board does not guarantee sales, revenue, audience growth, campaign performance, social-media reach, search rankings, advertising results or business success.

Marketing decisions remain the responsibility of the user.

24. Availability and Changes

Digital services evolve.

We may release bug fixes, security updates, improvements, new functionality, interface changes, compatibility updates or new versions.

We may also retire functionality where reasonably necessary.

Where a material change adversely affects paid ongoing access, we will deal with the change consistently with the applicable agreement and Australian law.

We do not promise that every experimental, free or developmental feature will exist forever.

25. Free Services

Some Cooper Delivered Digital products are currently provided free of charge.

“Free” does not mean abandoned, public domain or free from intellectual-property protection.

A free product remains subject to these Terms.

Providing a product free today does not prevent Cooper Delivered Digital from developing separate paid products, organisational products, sponsorship arrangements, licences or additional functionality in the future.

26. Third-Party Services

Our products may interact with third-party services including WordPress, WooCommerce, Google services, hosting providers, browsers, payment systems and other external technologies.

Those services operate independently from Cooper Delivered Digital.

We cannot guarantee their permanent availability or that they will never change their systems.

Third-party services may have their own terms and privacy policies.

27. Links to Other Websites

Our websites and products may contain links to external websites.

A link does not necessarily mean that Cooper Delivered Digital owns, controls or endorses everything available through that external service.

Users should assess third-party websites independently.

28. User Responsibility

You remain responsible for how you use our products, business decisions made using them, information you enter, content you upload, maintaining appropriate backups where relevant, ensuring your activities comply with applicable law and obtaining professional advice where appropriate.

29. Intellectual Property Infringement

If we reasonably believe our intellectual property is being infringed, Cooper Delivered Digital may take appropriate steps to protect its rights.

Depending upon the circumstances, those steps may include contacting the relevant person or organisation, requesting that infringing material be removed, issuing an infringement or cease-and-desist notice, reporting infringement to a hosting, marketplace or platform provider, suspending an applicable licence where contractually permitted, seeking negotiated resolution or pursuing available legal remedies.

Australian IP guidance recognises a range of enforcement approaches, including direct communication, negotiated resolution and court action.

30. Feedback and Ideas

We welcome feedback about our products.

However, submitting general feedback, feature requests or suggestions does not make you an owner of Cooper Delivered Digital or its future products merely because we later develop something similar.

Likewise, we will not claim ownership of your independently created intellectual property merely because you communicated with us.

Where a proposed collaboration involves valuable confidential intellectual property, both parties should enter an appropriate written agreement before sharing sensitive material.

31. AI and Technology

Cooper Delivered Digital may use artificial intelligence and other digital development tools as part of research, design, coding, troubleshooting, content development and business operations.

Use of such tools does not change the contractual ownership position of customer material or Cooper Delivered Digital intellectual property.

Where third-party technology is incorporated into a product, applicable third-party rights and licences continue to apply.

32. Limitation of Liability

To the maximum extent permitted by law, Cooper Delivered Digital is not responsible for loss arising solely from misuse of our products, decisions independently made by users, unauthorised modifications, customer-supplied incorrect information, third-party outages, unsupported technical environments, failure to maintain appropriate backups or circumstances beyond our reasonable control, except to the extent Cooper Delivered Digital caused or contributed to that loss or liability cannot lawfully be excluded.

Nothing in these Terms excludes liability or remedies that cannot lawfully be excluded.

33. Australian Consumer Law

These Terms operate subject to the Australian Consumer Law and other applicable legislation.

Nothing in these Terms is intended to exclude, restrict or modify a statutory consumer guarantee, right or remedy where doing so would be unlawful.

34. Fair Enforcement

We reserve rights necessary to protect our users, systems, intellectual property and legitimate business interests.

We will not use these Terms to punish legitimate criticism, negative reviews made in good faith, legitimate support requests, lawful complaints, reporting of genuine defects, lawful approaches to regulators or the exercise of statutory consumer rights.

This matters because contractual restrictions should protect legitimate commercial interests rather than create an unreasonable imbalance between parties.

35. Termination by the User

Users may stop using a free Cooper Delivered Digital service at any time.

Where account deletion is available, users may request or perform deletion through the applicable process.

Ending use does not extinguish obligations concerning intellectual property, confidentiality, payment obligations already incurred or other provisions intended to survive termination.

Paid products remain subject to the applicable Terms of Sale and Software Licence Terms.

36. Terms That Survive Termination

Provisions concerning matters including intellectual property, confidentiality, amounts properly owing, restrictions on unauthorised copying or redistribution, dispute resolution and liability continue to operate after access ends to the extent their nature requires them to survive.

37. Changes to These Terms

We may update these Terms as our products, laws and operations evolve.

The current version will be published on the Cooper Delivered Digital website with its effective or last-updated date.

Material changes affecting existing paid contractual rights will be handled consistently with applicable law and the relevant agreement.

38. Governing Law

These Terms are governed by the laws applicable in Western Australia, Australia, together with applicable Commonwealth legislation.

Subject to rights concerning jurisdiction that cannot lawfully be excluded, disputes are subject to the jurisdiction of appropriate Western Australian courts and tribunals.

39. Severability

If a provision of these Terms is invalid or unenforceable, it will be read down or severed to the extent necessary.

The remaining provisions continue to operate.

40. No Waiver

A failure by Cooper Delivered Digital to immediately enforce a right does not necessarily constitute a waiver of that right.

A waiver must be clear and applies only to the circumstances for which it was given.

41. Contact

Questions about these Terms, suspected misuse, intellectual-property concerns or account issues should be submitted through the appropriate Cooper Delivered Digital contact or support channel.

For product-specific technical issues, users should use the relevant support page where available.